From the Introduction to Modern Statistics (IMS) textbook, complete the following exercises:

Also complete the additional question given below:

Question #1: The data below are a random sample of \(n=5000\) claims made against the US Transportation Security Administration (TSA). To provide some background, a claim is a formal request for compensation due to damages. People make claims against the TSA when their personal property is stolen or damaged, or when they are injured by TSA processes. If the claim is approved or settled, the TSA pays an amount of money, the close amount, to the individual who made the claim.

tsa = read.csv("https://remiller1450.github.io/data/tsa_small.csv")